1. Information We Collect

We may collect the following types of information:

• Name
• Phone number
• Email address
• Home address
• Service preferences
• Any information you voluntarily provide

We may also automatically collect information such as IP address, browser type, device information, cookies, and website usage analytics.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and customer service requests
• Schedule water testing appointments or consultations
• Provide quotes and service recommendations
• Improve our website and customer experience
• Send updates, promotions, or marketing communications
• Comply with legal obligations

3. Marketing Communications

By submitting your contact information through our website or advertisements, you consent to receive calls, emails, and text messages from Klaro Water Systems regarding products, services, appointments, and promotions.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers who assist with website hosting, CRM systems, scheduling, marketing, payment processing, and operational support.

We may also disclose information if required by law or necessary to protect our legal rights.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to improve website performance, analyze visitor behavior, and deliver targeted advertising.

You may disable cookies through your browser settings, though some website functionality may be limited.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including requesting access, correction, deletion, or opting out of certain marketing communications.

To exercise these rights, contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.